All in 1 day CQC mapped statutory annual refresher training

Title: All in 1 day CQC mapped statutory annual refresher training

 

Aims: To complete the annual CQC refresher training and practical assessments

Objectives

• Understand their current legal responsibilities
• To be assessed on core practical care skills i.e. basic life support/ infection control/ MH objects
• Be able to demonstrate their competency to practise
• To refresh their knowledge of new and existing care standards and guidance
• To reflect upon their current practise
• Be able to better support their organisation in the CQC inspection process

Target audience

This course is the annual refresher training for existing Health and Social Care staff:  it is not suitable or recommended for staff without existing social care and health experience (it is class based training with practical skill assessment elements of resuscitation, infection control and manual handling).

 

Course content

• The 7 Standards and codes of conduct and practice that relate to their role-
• CQC inspection awareness
• Duty of Care
• Deal with Comments and complaints
• Equality and Diversity
• Person centred care (Work in a person-centred way)
• Communication
• Positive behaviour support and non-restrictive practice
• Privacy and Dignity
• Fluids, hydration and nutrition
• Food hygiene
• Specific conditions overview -Awareness of mental health, dementia and learning disability
• Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided
• Safeguarding Adults
• Safeguarding Children
• Basic Life Support- Adult and paediatric- the UK Resuscitation Council guidelines.
• Health and safety awareness
• Lone working
• Understand medication management and healthcare tasks
• Promote fire safety
• Moving and handling objects
• Assisting and moving people- overview
• Oral health
• Manage stress
• Handling Information
• Recording and reporting
• Infection prevention and control

 

Course mapping in more detail

Topics		Links to: CQC key lines of enquiry (KLOEs) CQC fundamental standards		Links to other guidance
The 7 standards and codes of conduct and practice that relate to your care role for Healthcare Support Worker or an Adult Social Care Worker		CQC KLOEs Safe:  S1, S2, S6 Effective: E2, E5 Caring: C1, C2, C3 Responsive: R1, R2, R3 CQC fundamental standards Person-centred care Dignity and respect		Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England- Skills for care / Skills for health
Duty of Care		CQC Fundamental standards Staffing		Guidance for providers on meeting the regulations Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) (as amended) Care Quality Commission (Registration) Regulations 2009 (Part 4) (as amended) March 2015
CQC inspection awareness		CQC Fundamental standards		How CQC monitors, inspects and regulates adult social care services  -August 2019
Deal with Comments and complaints		CQC Fundamental standards Receiving and acting on complaints
Quality and Diversity		CQC KLOEs Safe: S1 Effective: E1, E3, E5 Caring: C1, C3 Responsive: R1 Well-led: W1 CQC fundamental standards Dignity and respect Safeguarding from abuse
Person centred care (Work in a person-centred way)		CQC KLOEs Safe: S1, S2, S3 Effective: E1, E2, E3, E4, E5, E6 Responsive: R1, R3 Well-Led: W1, W3 CQC fundamental standards Person-centred care Dignity and respect
Communication		CQC KLOEs Safe: S2, S6 Effective: E2, E5 Caring: C1, C2, C3 Responsive: R1, R2, R3 CQC fundamental standards Person-centred care Dignity and respect
Positive behaviour support and non-restrictive practice		CQC KLOEs Safe: S1, S2, S3 Effective: E2, E4 Caring: C1, C2, C3 Reflective: R1 Well-led: W2, W3, W5 CQC fundamental standards Safeguarding from abuse
Privacy and Dignity		CQC KLOEs Safe: S1 Caring: C3 Responsive: R3 Well-Led: W1 CQC fundamental standards Dignity and respect		Relationships and sexuality in adult social care services Guidance for CQC inspection staff and registered adult social care providers
Fluids, hydration and nutrition		CQC KLOEs Effective: E3 CQC fundamental standards Food and drink
Food hygiene		CQC KLOEs Safe: S5, S6 Effective: E1, E2, E3 CQC fundamental standards Premises and equipment Safety
Specific conditions -Awareness of mental health, dementia and learning disability		CQC KLOEs Safe: S3 Effective: E1, E2, E4 Caring: C1, C3, C4 Responsive: R1 Well-led: W1, W2 CQC fundamental standards Staffing
Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided		CQC KLOEs Safe: S1, S2, S3, S4 Effective: E1, E2, E4, E7 Caring: C1, C2, C3 Responsive: R1, R2 CQC fundamental standards Person-centred care Consent		Mental Health Act Code of Practice 2015 Mental capacity Act code of practice- 2016
Safeguarding Adults		CQC KLOEs Safe: S1, S2, S3, S4, S5, S6 CQC fundamental standards Safeguarding from abuse
Safeguarding children		CQC KLOEs Safe: S1 CQC fundamental standards Safeguarding from abuse Staffing Fit and proper staff
Basic Life Support and first aid-meets the UK Resuscitation Council guidelines		CQC KLOEs Safe: S2, S3, S6 Effective: E1, E2, E7 CQC fundamental standards Safety		UK Resuscitation Council guidelines
Health and safety awareness		CQC KLOEs Safe: S1, S2, S3, S6 Effective: E6 Well-led: W1, W2 CQC fundamental standards Safety		RIDDOR COSHH
Lone working		CQC KLOEs Safe: S1, S2, S3, S6 Effective: E6 Well-led: W1, W2 CQC fundamental standards Safety		Supporting staff that regularly work alone;  A guide for adult social care  employers- August 2019
Understand medication management and healthcare tasks		CQC KLOEs Safe: S3, S4, S6 CQC fundamental standards Safety		Professional guidance on administration of medicines in healthcare settings 2019-RCP- RCN
Promote fire safety		CQC KLOEs Safe: S2, S3, S6 CQC fundamental standards Safety		HSE (Health and Safety executive)
Moving and handling objects		CQC KLOEs Safe: S2, S3 CQC fundamental standards Safety		HSE (Health and Safety executive)
Assisting and moving people- overview		CQC KLOEs Safe: S2, S3 Effective: E1, E2 CQC fundamental standards Safety
Oral health		CQC KLOEs Effective: E1, E2, E4, E5, Responsive: R1 Safe: S3 CQC fundamental standards Person-centred care Dignity and respect
Manage stress		CQC Fundamental standards fit and proper persons employed
Recording and reporting- Handling Information		CQC KLOEs Safe: S1, S2, S3, S4, S5, S6 Effective: E1, E2, E3, E4, E5, E6 Caring: C1, C2, C3, Responsive: R1, R2, R3 Well-Led: W1, W2, W3, W4, W5 CQC fundamental standards Complaints Good governance		using DCB1605 Accessible Information – the ‘Accessible Information Standard’- the five steps of the Standard   Caldicott Principles
Infection prevention and control		CQC KLOEs Safe: S5, S6 CQC fundamental standards Premises and equipment		The Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and related guidance – July 2015

 

 

Commentary:

This course involves a combination of theory and practical training, incorporating case discussion, classroom learning activities and practical assessments. It covers the CQC mapped statutory annual refresher training requirements, is valid for 1 year and includes the practical skills assessment requirements. It provides a broad overview of the CQC inspection process to enable staff to better support their organisations when inspected and included the lasts guidance on several key area.

Please be aware, as stated, it is only suitable for staff with existing social care and health care experience. Candidates without the suitable experience will be required to attend more in-depth training in order to achieve a safe and proficient standard in the areas covered.

 

Duration: 1 Day

Location: On Site: (We come to you)

Cost: £780 (up to 25 staff maximum)