Oral Heath Level 2 and 3

CQC Mandatory Oral Health Training level 2 and 3

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To be able to support client’s oral health in line with CQC 2019 recommendations.

• Understand the importance of residents’ oral health
• Know how to deliver daily mouth care
• Be able to use an oral health assessment tool
• To be able to review a personal care plan for oral care

CQC Oral Health L 2 & 3Staff who are required to provide personal care or support clients with the oral healthcare as part of their role.

Level 2

  • Importance of residents’ oral health and the potential effect on their general health, wellbeing and dignity.
  • Oral healthcare and antibiotics
  • Dysphagia
  • Dentate / Edentate procedures
  • Lubricants/Lip Moisturisers
  • Lesson from CQC smiling matters- June 2019
  • Mouth care and health and wellbeing
  • Medical Device Alert – Oral Swabs with a Foam Head- understanding the risk
  • The oral care equipment checklist- 8 items
  • Using the Oral Health Assessment Tool
  • How to manage dentures- cleaning and care
  • Partial dentures removal and care
  • Understand the importance of denture marking
  • Daily mouth care- the basics
  • How to use fluoride toothpaste
  • CQC assessment of learning

Level 3

Includes all the above plus:

  • Oral care and the personal care plans
  • Know how and when to report any oral health concerns for residents
  • Review NICE guideline NG48- Published: 5 July 2016
  • The Lloyd Goss Oral Health Assessment
  • Use of any over-the-counter products
  • How to respond if a resident does not want daily mouth care or to have their dentures removed
  • Understand the potential impact of untreated dental pain or mouth infection on the behaviour

This course has been mapped to the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3), the Care Quality Commission (Registration) Regulations 2009 (Part 4), and the CQC Guidance for providers on meeting the regulations. It also complies with Regulation 12 Safe Care and Treatment and Regulation 18 Staffing of the CQC fundamental standards are met.

This course is delivered on site, at the client’s premises or nominated venue.

Summary & Booking

The level 2 Oral Health course is a half-day course to give a comprehensive overview of oral health, the workers legal responsibilities and any action they must take. The level 3 is an in-depth one-day course that covers oral health at a more advanced level for those who have a responsibility for personal care plans. It also looks at the oral health assessment tool, and be aware of the warning signs for professional referral in line with the NICE guideline NG48 in more depth.

Level 2 Oral Health Training

Duration: ½ day
Location: On Site: We come to you
Cost: £480 (maximum of 25 staff)

Level 3 Oral Health Training

Duration: 1 day
Location: On Site: We come to you
Cost: £750 (maximum of 25 staff)


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