CQC 1 day annual mandatory refresher training

All in 1 day CQC mapped refresher training - open course

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To complete the annual CQC refresher training and practical assessments

• To understand their current legal responsibilities
• To be assessed on core practical care skills i.e. basic life support/ infection control/ MH objects
• Be able to demonstrate their competency to practise
• To refresh their knowledge of new and existing care standards and guidance
• To reflect upon their current practise
• Be able to better support their organisation in the CQC inspection process

CQC Training Target AudienceThis course is the annual refresher training for existing Health and Social Care staff:  it is not suitable or recommended for staff without existing social care and health experience (it is class based training with practical skill assessment elements of resuscitation, infection control and manual handling).

administering meds• The 7 Standards and codes of conduct and practice that relate to their role
• CQC inspection awareness
• Duty of Care
• Deal with Comments and complaints
• Equality and Diversity
• Person centred care (Work in a person-centred way)
• Communication
• Positive behaviour support and non-restrictive practice
• Privacy and Dignity
• Fluids, hydration and nutrition
• Food hygiene
• Specific conditions overview -Awareness of mental health, dementia and learning disability
• Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided
• Safeguarding Adults
• Safeguarding Children
• Basic Life Support- Adult and paediatric- the UK Resuscitation Council guidelinesFood Hygiene Training
• Health and safety awareness
• Lone working
• Understand medication management and healthcare tasks
• Promote fire safety
• Moving and handling objects
• Assisting and moving people- overview
• Oral health
• Manage stress
• Handling Information
• Recording and reporting
• Infection prevention and control

Topics

 

Links to: CQC key lines of enquiry (KLOEs) CQC fundamental standards

 

Links to other guidance

 

 

 

 

 

The 7 standards and codes of conduct and practice that relate to your care role for Healthcare Support Worker or an Adult Social Care Worker

 

CQC KLOEs Safe:  S1, S2, S6 Effective: E2, E5 Caring: C1, C2, C3 Responsive: R1, R2, R3

CQC fundamental standards Person-centred care Dignity and respect

 

Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England- Skills for care / Skills for health

 

 

 

 

 

Duty of Care

 

CQC Fundamental standards Staffing

 

Guidance for providers on meeting the regulations 

Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 (Part 3) (as amended)  

Care Quality Commission (Registration) Regulations 2009 (Part 4) (as amended)  

March 2015

 

 

 

 

 

CQC inspection awareness

 

CQC Fundamental standards

 

How CQC monitors, inspects and regulates adult social care services  -August 2019

 

 

 

 

 

Deal with Comments and complaints

 

CQC Fundamental standards Receiving and acting on complaints

 

 

 

 

 

 

 

Quality and Diversity

 

CQC KLOEs Safe: S1 Effective: E1, E3, E5 Caring: C1, C3 Responsive: R1 Well-led: W1

CQC fundamental standards Dignity and respect Safeguarding from abuse

 

 

 

 

 

 

 

Person centred care (Work in a person-centred way)

 

 CQC KLOEs Safe: S1, S2, S3 Effective: E1, E2, E3, E4, E5, E6 Responsive: R1, R3 Well-Led: W1, W3

CQC fundamental standards Person-centred care Dignity and respect

 

 

 

 

 

 

 

Communication

 

CQC KLOEs Safe: S2, S6 Effective: E2, E5 Caring: C1, C2, C3 Responsive: R1, R2, R3

CQC fundamental standards Person-centred care Dignity and respect

 

 

 

 

 

 

 

Positive behaviour support and non-restrictive practice

 

CQC KLOEs Safe: S1, S2, S3 Effective: E2, E4 Caring: C1, C2, C3 Reflective: R1 Well-led: W2, W3, W5

CQC fundamental standards Safeguarding from abuse

 

 

 

 

 

 

 

Privacy and Dignity

 

CQC KLOEs Safe: S1 Caring: C3 Responsive: R3 Well-Led: W1 CQC fundamental standards Dignity and respect

 

Relationships and sexuality in adult social care services Guidance for CQC inspection staff and registered adult social care providers

 

 

 

 

 

Fluids, hydration and nutrition

 

CQC KLOEs Effective: E3

CQC fundamental standards Food and drink

 

 

 

 

 

 

 

Food hygiene

 

CQC KLOEs Safe: S5, S6 Effective: E1, E2, E3

CQC fundamental standards Premises and equipment Safety

 

 

 

 

 

 

 

Specific conditions -Awareness of mental health, dementia and learning disability

 

CQC KLOEs Safe: S3 Effective: E1, E2, E4 Caring: C1, C3, C4 Responsive: R1 Well-led: W1, W2

CQC fundamental standards Staffing

 

 

 

 

 

 

 

Understand the meaning of mental capacity and Liberty protection safeguards in relation to how care is provided

 

CQC KLOEs Safe: S1, S2, S3, S4 Effective: E1, E2, E4, E7 Caring: C1, C2, C3 Responsive: R1, R2

CQC fundamental standards Person-centred care Consent

 

Mental Health Act Code of Practice 2015

Mental capacity Act code of practice- 2016

 

 

 

 

 

Safeguarding Adults

 

CQC KLOEs Safe: S1, S2, S3, S4, S5, S6

CQC fundamental standards Safeguarding from abuse

 

 

 

 

 

 

 

Safeguarding children

 

CQC KLOEs Safe: S1 CQC fundamental standards Safeguarding from abuse Staffing Fit and proper staff

 

 

 

 

 

 

 

Basic Life Support and first aid-meets the UK Resuscitation Council guidelines

 

CQC KLOEs Safe: S2, S3, S6 Effective: E1, E2, E7

CQC fundamental standards Safety

 

UK Resuscitation Council guidelines

 

 

 

 

 

 

 

Health and safety awareness

 

CQC KLOEs Safe: S1, S2, S3, S6 Effective: E6 Well-led: W1, W2

CQC fundamental standards Safety

 

RIDDOR

COSHH

 

 

 

 

 

Lone working

 

CQC KLOEs Safe: S1, S2, S3, S6 Effective: E6 Well-led: W1, W2

CQC fundamental standards Safety

 

Supporting staff that regularly work alone;  A guide for adult social care  employers- August 2019

 

 

 

 

 

Understand medication management and healthcare tasks

 

CQC KLOEs Safe: S3, S4, S6

CQC fundamental standards Safety

 

Professional guidance on administration of medicines in healthcare settings 2019-RCP- RCN

 

 

 

 

 

Promote fire safety

 

CQC KLOEs Safe: S2, S3, S6

CQC fundamental standards Safety

 

HSE (Health and Safety executive)

 

 

 

 

 

Moving and handling objects

 

CQC KLOEs Safe: S2, S3

CQC fundamental standards Safety

 

HSE (Health and Safety executive)

 

 

 

 

 

Assisting and moving people- overview

 

CQC KLOEs Safe: S2, S3 Effective: E1, E2

CQC fundamental standards Safety

 

 

 

 

 

 

 

Oral health

 

CQC KLOEs Effective: E1, E2, E4, E5, Responsive: R1 Safe: S3

CQC fundamental standards Person-centred care Dignity and respect

 

 

 

 

 

 

 

Manage stress

 

 

CQC Fundamental standards fit and proper persons employed

 

 

 

 

 

 

 

Recording and reporting- Handling Information

 

CQC KLOEs Safe: S1, S2, S3, S4, S5, S6 Effective: E1, E2, E3, E4, E5, E6 Caring: C1, C2, C3, Responsive: R1, R2, R3 Well-Led: W1, W2, W3, W4, W5

CQC fundamental standards Complaints Good governance

 

using DCB1605 Accessible Information – the ‘Accessible Information Standard’- the five steps of the Standard

 

Caldicott Principles

 

 

 

 

 

Infection prevention and control

 

CQC KLOEs Safe: S5, S6

CQC fundamental standards Premises and equipment

 

The Health and Social Care Act 2008 Code of Practice on the prevention and control of infections and related guidance – July 2015

This course is an open course, delivered at a specific venue and date we choose. 

Summary & Booking

This course involves a combination of theory and practical training, incorporating case discussion, classroom learning activities and practical assessments. It covers the CQC statutory annual refresher training requirements and is valid for 1 year and includes practical skills assessments for staff to demonstrate competency. This course over cover a short unit on the CQC inspection process, to enable staff to better understand the inspection process and so better support their organisations when inspected. The course is regularly updated to cover the latest CQC guidance (for example the oral healthcare requirements).

Duration: 1 day
Location: This is an open course held on a specific date at a chosen venue
Cost: £74 / person.

 

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